The allure of a best-in-breed commerce experience is undeniable but the prospect of a full-scale replatforming project can be daunting. A recent Forrester study underscores this challenge, revealing that a significant 74% of businesses struggle with the limitations of monolithic commerce platforms. While replatforming promises a fresh start, the associated costs, extensive timelines, and potential […]
Imagine you’re browsing a giant virtual store for the perfect hiking boots. As you navigate the site, a friendly virtual assistant materializes, not with a robotic “Can I help you with something?”, but with a personalized greeting based on your recent searches and past purchases. This personalized touch, combined with real-time support, is the power […]
In 2024, the ecommerce landscape is evolving beyond the basics. Think thrifty deals, voice-activated assistants, eco-friendly choices, and vibrant communities. In this article, we’re delving into the untapped trends that will redefine online shopping. Here’s your insider’s guide to what’s ahead: Thrifty Shoppers on the Rise Value reigns supreme: Driven by economic factors, 70% of […]