System Integrations
In developing B2C or B2B eCommerce websites, custom web applications, or mobile apps, the ITG team possesses vast experience in seamlessly integrating with numerous 3rd-party systems. Our integrations span simple data file sharing, standard web services, EDI, and real-time messaging. The following list illustrates the systems with which we have successfully integrated across a variety of projects.
eCommerce Marketplace Integrations
ITG has extensive experience integrating, onboarding, and managing our client’s products on various marketplaces as listed below. Our Marketplace Manager Software as a Service enables merchants to achieve an omni-channel solution.
Credit Card Merchant Services
Credit card security and PCI Data Security Standards compliance are critical components in selling online. ITG has experience in developing both custom integrations with credit card merchant gateway APIs and out-of-the-box credit card processing extensions.
Alternative Payment Methods and Payment Acceptance Engines
Adding alternative payment methods for your online store increases the conversion rate and provides more secure options to your customers. ITG has experience in providing various optional payment methods as well as utilizing payment processing authentication bridges and engines.
Fraud Detection and Prevention
Combating fraud and preventing chargebacks are essential elements to a growing eCommerce business. ITG has extensive experience integrating with Kount and Riskified for online payment fraud prevention.
ERP, Accounting, and Back-Office
Regardless of your online business's scale, integrating online transactions, product inventory, pricing, and other business data with back-office systems is crucial. ITG specializes in custom back-office integrations, including data export/import processes, custom feeds to/from legacy systems, and modern web services APIs.
POS Systems Credit Security & PCI Data
Security Standards compliance are critical components in selling online. ITG has experience in developing both custom integrations with credit card merchant gateway APIs and out-of-the-box credit card processing extensions.
CRM Systems
Capturing and integrating data between your eCommerce site and CRM system allows you to retain valuable customer information directly in your CRM system, enabling you to better automate customer service and marketing campaigns.
Shipping, Fulfillment, & Logistics
ITG has extensive experience in the setup, configuration, and customization of APIs, web services, data feeds, and Magento extensions for shipping carrier calculations, fulfillment, freight-forwarding services, shipping logistics, and 3PL fulfillment/warehousing.
Email Marketing
Email marketing is an essential part of every B2C and B2B business. ITG has extensive experience in the setup, customization, and integration of various e-Mail service provider platforms for both email marketing and transactional notifications from your eCommerce site.
Site Search
Your site’s product and content search are essential elements in driving customers to find relevant products and services for purchase. Investing in your site search solution can be the biggest contributor to increasing your site’s conversion rate.
Marketing, Social Media, & Advertising
ITG works with your internal marketing department or 3rd-party marketing agency to implement the right marketing strategy for your online business. ITG has extensive experience in the setup, configuration, and customization.
Affiliate Networks
Affiliate networks are a great way to drive more traffic to your eCommerce website. ITG helps our clients make sure that affiliate click-throughs, reporting, and product feeds are properly set up and working.
Analytics, BI & Diagnostics
You can’t improve what you can’t measure – ITG helps our clients make sure that their site is properly set up and configured to track not just traffic but all essential elements in measuring and tracking how your site is used.
Infrastructure, Cloud Hosting & CDN
ITG works with many different cloud hosting providers to operate and manage your eCommerce website. This includes the setup, configuration, and customization of various infrastructure services, CDNs, and DDOS protection services.
Route Management & Scheduling
As part of ITG’s custom web and mobile application development services, ITG has software engineers experienced with integrating your custom web app and mobile Direct Store Delivery (DSD) / Field Service app with systems for route management and scheduling.